Sara Happ
The Lip Scrub
€30,00
Sara Happ
€38,00
Please register your return within 14 days of receiving the item. After registration, you have 30 days to send it back.
You can submit a return or cancellation request through your customer account. Sign in, open the relevant order and choose the available return or cancellation option. You can also contact service@moieme.com by email.
Handle the item and packaging with care. You may inspect the item as you would in a shop. You may be responsible for a reduction in value caused by handling beyond what is needed to assess it. Keep the receipt or other proof of purchase. The exception for unsealed hygiene products is explained below.
To start a return, contact service@moieme.com. Before sending a parcel, ask us at this email address for the correct return address.
If your return is accepted, we will send you a return shipping label with instructions on how and where to send the parcel. Items sent back without a return request will not be accepted.
For questions about returns, contact service@moieme.com.
Inspect your order when it arrives. Contact us immediately if an item is faulty or damaged, or if you received the wrong item, so that we can assess and resolve the issue.
The right of withdrawal does not apply to products made to your specifications or clearly personalised, goods that deteriorate quickly, or sealed goods unsuitable for return for health protection or hygiene reasons when their seal has been broken after delivery. The hygiene exception applies only where you were informed before purchase and the item was supplied sealed. Contact service@moieme.com if you have questions about an item.
Sale items have the same statutory withdrawal rights.
The quickest way to obtain the item you want is to return the item you have and, once the return has been accepted, purchase the replacement separately.
Regardless of the above, if goods are shipped to the European Union, you may cancel your order or register a return within 14 days, for any reason and without explaining why. After registering the return, you have 30 days to send the item back. The handling requirements and applicable statutory exceptions described above apply.
We will reimburse the amount due within 14 calendar days after you notify us that you are withdrawing from the purchase. We may withhold reimbursement until we receive the goods or you provide evidence that you sent them back, whichever happens first.
If you withdraw from the entire order, the refund includes the standard outbound delivery costs. Any extra cost for a more expensive delivery method is not refunded. Outbound delivery costs are not refunded for a partial return.
We refund the same payment method you used, unless you expressly agree otherwise, without an additional refund fee. Your bank or payment provider may need time to post the payment. For questions about a refund, contact service@moieme.com.
This deeply replenishing overnight lip treatment has been thoughtfully formulated with a luxurious blend of natural oils, hydrating hyaluronic acid, and rejuvenating konjac root. Infused with the calming flavors of chamomile, honey, and vanilla, this lip mask will soothe your senses as it deeply conditions your lips. Wake up to the lips of your dreams!
The Dream Slip® contains Lip Repair Lips, a natural blend of 4 plant-derived oils. Naturally derived materials have variation in color/odor/appearance from crop-to-crop and/or region-to-region, which cannot always be standardized during the processing of these materials without the use of synthetic additives. Please be aware of slight color variations with this product, which is normal and much preferred to using synthetic additives.