Terms of service

Overview

This website is operated by Moi è Me / The C of Cosmetics B.V. Throughout the site, “we”, “us” and “our” refer to Moi è Me / The C of Cosmetics B.V. We provide this website, including its information, tools and services, subject to your acceptance of the terms, conditions, policies and notices set out here.

By visiting our site or buying from us, you use our “Service” and accept these Terms of Service, including additional terms and policies referred to here or available through links. These Terms apply to every site user, including browsers, vendors, customers, merchants and content contributors.

Please read these Terms before accessing or using the website. Accessing or using any part of it means accepting these Terms. If you do not agree to every condition, you may not access the website or use its services. If these Terms constitute an offer, acceptance is expressly limited to these Terms.

New features and tools added to the store are also governed by these Terms. The latest version is available on this page. We may update, change or replace any part by publishing changes on the website. You are responsible for checking this page periodically. Continuing to access or use the website after changes are published means accepting those changes.

Our store is hosted by Shopify Inc., which provides the online commerce platform through which we sell our products and services.

1. Online store terms

By accepting these Terms, you confirm that you have reached the age of majority in your state or province of residence, or that you have reached that age and have consented to your minor family members using this site.

You may not use our products for illegal or unauthorised purposes. When using the Service, you must not break laws in your jurisdiction, including copyright laws. You must not transmit worms, viruses or other destructive code. Breaching any of these Terms results in immediate termination of your services.

2. General conditions

We may refuse service to anyone, for any reason, at any time.

You understand that your content, excluding credit card information, may be transferred without encryption, including transmission across different networks and changes needed to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission.

Without our express written permission, you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use or access, or any website contact through which it is provided.

Headings are included for convenience and do not limit or otherwise affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information on this site is inaccurate, incomplete or out of date. Site material is provided for general information and should not be the sole basis for decisions without consulting primary, more accurate, more complete or more current information sources. You rely on site material at your own risk.

The site may contain historical information, which is necessarily not current and is provided only for reference. We may change site content at any time but are not obliged to update it. You agree that monitoring changes to the site is your responsibility.

4. Changes to the Service and prices

Product prices may change without notice. We may modify or discontinue the Service, or any part or content of it, at any time without notice. We are not liable to you or any third party for a modification, price change, suspension or discontinuation.

5. Products or services, where applicable

Some products or services may be available exclusively online. Quantities may be limited, and returns or exchanges are subject to our Refund Policy.

We have made every effort to display product colours and images accurately. We cannot guarantee that your computer monitor displays colours accurately.

We cannot guarantee that your computer monitor displays colours accurately. We may exercise this right on a case-by-case basis. We may limit quantities of products or services offered. Product descriptions and prices may change at any time, without notice, at our sole discretion. We may discontinue a product at any time. An offer for a product or service on this site is void where prohibited.

We do not warrant that the quality of products, services, information or other material you purchase or obtain will meet your expectations, or that errors in the Service will be corrected.

6. Accuracy of billing and account information

We may refuse an order. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. Restrictions may apply to orders placed by or under the same customer account or credit card, or using the same billing or shipping address. If we change or cancel an order, we may try to notify you using the email address or billing address or telephone number supplied when you ordered. We may limit or prohibit orders which, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for purchases in our store. You agree to update your account and other information promptly, including your email address, credit card numbers and expiry dates, so that we can complete transactions and contact you when needed.

For more information, see our Refund Policy.

7. Optional tools

We may give you access to third-party tools over which we have neither control nor input. You acknowledge that access is provided as-is and as available, without warranties, representations, conditions or endorsement of any kind. We have no liability arising from your use of optional third-party tools.

You use optional tools offered through the site entirely at your own risk and discretion. You should ensure that you understand and accept the terms on which the relevant third parties provide them.

We may also offer new services or features through the website, including new tools and resources. They are also subject to these Terms.

8. Third-party links

Content, products and services available through our Service may include third-party materials. Links may lead to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and do not warrant or accept liability for third-party materials, websites, products or services.

We are not liable for harm or damage associated with buying or using goods, services, resources, content or other transactions connected with third-party websites. Review their policies and practices carefully and make sure you understand them before transacting. Direct complaints, claims, concerns or questions about third-party products to the relevant third party.

9. User comments, feedback and other submissions

If you send requested submissions, such as competition entries, or unsolicited creative ideas, suggestions, proposals, plans or other material, online, by email, by post or otherwise, you agree that we may edit, copy, publish, distribute, translate and otherwise use those comments in any medium, at any time and without restriction. We are not obliged to keep comments confidential, pay compensation or respond.

We may, but are not obliged to, monitor, edit or remove content which we determine at our sole discretion is unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or infringes intellectual property or these Terms.

You agree that your comments will not infringe third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. Comments must not contain defamatory, unlawful, abusive or obscene material, viruses or malware affecting the Service or a related website. You must not use a false email address, impersonate another person, or mislead us or third parties about the origin of comments. You alone are responsible for your comments and their accuracy. We accept no responsibility or liability for comments posted by you or a third party.

10. Personal information

Personal information submitted through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Information on the site or in the Service may occasionally contain typographical errors, inaccuracies or omissions concerning product descriptions, prices, promotions, offers, shipping charges, transit times or availability. We may correct errors, inaccuracies or omissions, update information, or cancel orders where information in the Service or on a related website is inaccurate, at any time without notice, including after an order has been submitted.

We undertake no obligation to update, amend or clarify information in the Service or a related website, including pricing, except where required by law. A specified update or refresh date should not be taken to mean that all information in the Service or a related website has been changed or updated.

12. Prohibited uses

In addition to other prohibitions in these Terms, you must not use the site or its content: (a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate international, federal, provincial, state or local rules, laws or regulations; (d) to infringe our intellectual property or that of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate on grounds of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code affecting the functionality or operation of the Service, related websites, other websites or the internet; (h) to collect or track other people's personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features of the Service, related websites, other websites or the internet. We may terminate your use of the Service or a related website for violating a prohibited use.

13. Warranty disclaimer and limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel it at any time without notifying you.

You expressly agree that using, or being unable to use, the Service is at your own risk. Unless we expressly state otherwise, the Service and products and services supplied through it are provided as-is and as available, without express or implied representations, warranties or conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Moi è Me / The C of Cosmetics B.V., and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors, will not be liable for injury, loss, claims or direct, indirect, incidental, punitive, special or consequential damages of any kind. This includes lost profits, revenue, savings or data, replacement costs or similar damages, whether based in contract, tort including negligence, strict liability or otherwise, arising from use of the Service or a product obtained through it, or any other claim connected with such use. It also includes errors or omissions in content, and loss or damage resulting from using the Service or content or products posted, transmitted or otherwise made available through it, even if advised of their possibility. Where a state or jurisdiction does not allow exclusion or limitation of consequential or incidental liability, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against third-party claims or demands, including reasonable legal fees, arising from your breach of these Terms or documents incorporated by reference, or your violation of a law or a third party's rights.

15. Severability

If a provision of these Terms is found unlawful, void or unenforceable, it remains enforceable to the fullest extent allowed by applicable law. The unenforceable portion is considered severed, without affecting the validity or enforceability of the remaining provisions.

16. Termination

Obligations and liabilities arising before termination survive termination for all purposes. These Terms remain effective until terminated by you or us. You may terminate them at any time by telling us that you no longer wish to use our services or by ceasing to use the site.

If, in our sole judgement, you fail or we suspect you have failed to comply with a term or provision, we may terminate the agreement without notice. You remain liable for amounts due up to and including termination, and we may deny access to all or part of the Service.

17. Entire agreement

Not exercising or enforcing a right or provision does not waive it. These Terms and policies or operating rules published on the site or concerning the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and replace earlier or contemporaneous oral or written agreements, communications and proposals, including earlier Terms versions.

Ambiguities in interpretation will not be construed against the drafting party.

18. Governing law

These Terms and separate agreements under which we provide services are governed by and interpreted under the laws of the Netherlands.

19. Changes to these Terms

The latest version of these Terms is available on this page. We may, at our sole discretion, update, change or replace any part by publishing updates and changes on the website. You are responsible for checking the website periodically. Continuing to access or use the website or Service after changes are published means accepting them.

20. Contact details

Questions about these Terms can be sent to service@moieme.com.

Moi è Me / The C of Cosmetics B.V.
Verbindingsweg 6, 1261 EX Blaricum, The Netherlands
service@moieme.com
+31 (0)35 88 73 667
Chamber of Commerce: 82995486
VAT: NL862685138B01