Customer Service

Sometimes things don’t go as planned, and that’s okay. We’re here to help you with anything you need. Whether you have a question about your order, a product, or any other concern, just reach out and we’ll get back to you as soon as possible.

You can reach us every working day from 09:00 to 17:30 (CET) by phone at 📞 +31 (0)35 88 73 667

Prefer to chat? You can message us directly via the chat box in the bottom right corner of your screen.

Or send us an email at 📧 service@moieme.com

Business Enquiries Interested in a business collaboration or partnership? Please contact our parent company International Brand Services via interbrandservices.com.

Our Office Moi è Me / The C of Cosmetics B.V. Verbindingsweg 6 1261 EX Blaricum The Netherlands

KVK: 82995486 VAT: NL862685138B01

Postal address: Verbindingsweg 6 1261 EX Blaricum The Netherlands

Feedback & Complaints We do our best to provide an excellent experience — but sometimes things don’t go perfectly. If you’re not satisfied, please contact us using one of the methods above so we can make it right.

If you feel your issue hasn’t been resolved to your satisfaction, you can submit your complaint to the Dutch Thuiswinkel Disputes Committee (Geschillencommissie Thuiswinkel), Postbus 90600, 2509 LP The Hague, The Netherlands.

You may also submit your complaint through the European ODR Platform: https://ec.europa.eu/odr